Jeremy Kolb
I design products that get out of people's way. 10+ years building B2B and AI platforms, including co-founding one through acquisition.
Projects
Dais Platform: Designing the Product That Got Dais Acquired
As Head of UX at Dais, I designed a collaborative submission management platform that replaced fragmented email chains and fax workflows with a unified system built around how insurance agents and underwriters actually work. The platform's form digitization system was a key driver of Dais' acquisition by Origami Risk in 2023.
Warranty Management System:
From Spreadsheets to Self-Service
A specialty insurance carrier was running their warranty business on spreadsheets. I designed a task-based system for shop owners, insurance teams, and warranty purchasers that cut claims processing from 17 days to 1.5 and reduced support calls by 83%. MVP shipped in 3 months. The product was ultimately purchased outright by the customer in 2023.
Policyholder Portal: Giving Insurers a Modern Customer Experience
As Lead Product Designer, I designed a white-label policyholder portal for insurance carriers whose customers were managing everything via phone and email. The portal enabled small business owners to self-serve claims, policy documents, and applications—reducing support calls and improving customer satisfaction. Deployed across multiple carriers from Aug 2021 - June 2022.
