Jeremy Kolb
I design products that get out of people's way. 10+ years building B2B and AI platforms, including co-founding one through acquisition.
Projects
Dais Platform: Designing the Product That Got Dais Acquired
As Head of User Experience Design at Dais, I designed a collaborative submission management platform that transformed how insurance agents and underwriters work together. The platform replaced fragmented email chains and fax workflows with a unified system that respected existing habits while offering a superior experience for engaged users. The success of this innovative product, particularly its complex form digitization system, led to Dais' acquisition by Origami Risk in 2023.
Policyholder Portal: Giving Insurers a Modern Customer Experience
As Lead Product Designer, I designed a white-label policyholder portal for insurance carriers whose customers were managing everything via phone and email. The portal enabled small business owners to self-serve claims, policy documents, and applications—reducing support calls and improving customer satisfaction. Deployed across multiple carriers from Aug 2021 - June 2022.
Warranty Management System:
From Spreadsheets to Self-Service
I designed a warranty management system that transformed a specialty insurance carrier's spreadsheet-dependent process into an efficient digital platform. The system served shop owners, insurance teams, and warranty purchasers, reducing claims processing from 17 days to 1.5 days and cutting support calls by 83%. Delivered MVP in 3 months, the product was ultimately purchased outright by the customer in 2023.
